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How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis

Identifieur interne : 000E18 ( Pmc/Checkpoint ); précédent : 000E17; suivant : 000E19

How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis

Auteurs : Kaman Lee

Source :

Public Relations Review [ 0363-8111 ] ; 2008.

RBID : PMC:7131463

Abstract

This paper analyzes the crisis mismanagement of the Hong Kong government during the SARS outbreak. It addresses eight factors that characterize a government crisis and uses them as guidelines to assess how the Hong Kong government performed in SARS.

Url:

http://www.ncbi.nlm.nih.gov/pmc/articles/PMC7131463

DOI: 10.1016/j.pubrev.2008.06.003
PubMed: NONE
PubMed Central: 7131463

Affiliations:

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PMC:7131463

Le document en format XML

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<series><title level="j">Public Relations Review</title>
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<front><div type="abstract" xml:lang="en"><p>This paper analyzes the crisis mismanagement of the Hong Kong government during the SARS outbreak. It addresses eight factors that characterize a government crisis and uses them as guidelines to assess how the Hong Kong government performed in SARS.</p>
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  <front><journal-meta><journal-id journal-id-type="nlm-ta">Public Relat Rev</journal-id>
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<issn pub-type="ppub">0363-8111</issn>
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<publisher><publisher-name>Elsevier Inc.</publisher-name>
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<title-group><article-title>How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis</article-title>
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<contrib-group><contrib contrib-type="author"><name><surname>Lee</surname>
<given-names>Kaman</given-names>
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<email>kamanleekm@cuhk.edu.hk</email>
<xref rid="cor1" ref-type="corresp">⁎</xref>
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<aff>School of Journalism and Communication, Chinese University of Hong Kong, Shatin, Hong Kong</aff>
<author-notes><corresp id="cor1"><label>⁎</label>
Tel.: +852 26961907. <email>kamanleekm@cuhk.edu.hk</email>
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<pub-date pub-type="pmc-release"><day>26</day>
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<pmc-comment> PMC Release delay is 0 months and 0 days and was based on .</pmc-comment>
      <pub-date pub-type="ppub"><month>3</month>
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<volume>35</volume>
<issue>1</issue>
<fpage>74</fpage>
<lpage>76</lpage>
<history><date date-type="received"><day>19</day>
<month>9</month>
<year>2007</year>
</date>
<date date-type="rev-recd"><day>17</day>
<month>6</month>
<year>2008</year>
</date>
<date date-type="accepted"><day>17</day>
<month>6</month>
<year>2008</year>
</date>
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<permissions><copyright-statement>Copyright © 2008 Elsevier Inc. All rights reserved.</copyright-statement>
<copyright-year>2008</copyright-year>
<copyright-holder>Elsevier Inc.</copyright-holder>
<license><license-p>Since January 2020 Elsevier has created a COVID-19 resource centre with free information in English and Mandarin on the novel coronavirus COVID-19. The COVID-19 resource centre is hosted on Elsevier Connect, the company's public news and information website. Elsevier hereby grants permission to make all its COVID-19-related research that is available on the COVID-19 resource centre - including this research content - immediately available in PubMed Central and other publicly funded repositories, such as the WHO COVID database with rights for unrestricted research re-use and analyses in any form or by any means with acknowledgement of the original source. These permissions are granted for free by Elsevier for as long as the COVID-19 resource centre remains active.</license-p>
</license>
</permissions>
<abstract><p>This paper analyzes the crisis mismanagement of the Hong Kong government during the SARS outbreak. It addresses eight factors that characterize a government crisis and uses them as guidelines to assess how the Hong Kong government performed in SARS.</p>
</abstract>
<kwd-group><title>Keywords</title>
<kwd>Crisis communication</kwd>
<kwd>Government communication</kwd>
<kwd>Government crisis</kwd>
<kwd>Health crisis</kwd>
<kwd>SARS</kwd>
<kwd>Hong Kong</kwd>
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<tree><noCountry><name sortKey="Lee, Kaman" sort="Lee, Kaman" uniqKey="Lee K" first="Kaman" last="Lee">Kaman Lee</name>
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How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis

How the Hong Kong government lost the public trust in SARS: Insights for government communication in a health crisis

Source :

Abstract

Links toward previous steps (curation, corpus...)

Links to Exploration step

Le document en format XML

Pour manipuler ce document sous Unix (Dilib)

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Pour générer des pages wiki